Adventure Terms & Conditions
Your safety and well-being are our top priority, so we ask that you review our contract before attending our retreats. This takes into account the necessary things both parties will need to adhere to, to produce a fair and reasonable contract.
Our Contract
Your booking and your contract is with Pretty Gritty Ltd registered number 14137158, (“we”, “us”, the “Company” or “our”). By booking or participating in a trip or event with us you are agreeing to these Terms and Conditions.
Pretty Gritty provides retreats for those women who are at least 18 years of age.
We accept well-behaved pets on day hikes but not on overnighters within our currently selected accommodation. If you bring your dog on a day hike, you are solely responsible for it and you will need to make sure it goes on the lead at appropriate times (around livestock, along roads and near cliff edges)
Unless stated otherwise, all events are run by Pretty Gritty Ltd and by booking or participating in a trip with us, you are agreeing to these Terms and Conditions.
We also use third party providers for some events, in which case the third party will have their own Terms and Conditions which you will need to agree to before participation. They will also hold insurance too.
Health and Medical Disclosure
Your personal safety is of paramount importance to us and therefore you are required to ensure that you are medically fit for the trip you have booked.
All participants are required to complete a participation form, which will be sent prior to the event. This form includes essential health and safety information that we should know about.
You must inform us in advance of any medical or other condition that could impact your own safety or the experience of others. This includes, but is not limited to, conditions such as asthma, diabetes, severe allergies, or any other medical concerns.
First Aid
All hikes are led by a qualified coach and qualified First Aider. In the event of a medical emergency arising, you consent to the administration of First Aid measures as may be determined necessary by the group leader or any other person present with current First Aid training. You further consent to any medical treatment being administered by the Emergency Services if they deem suitable or necessary.
Personal Statement and Insurance
I understand that by taking part in activities that Pretty Gritty offer such as hiking, cycling, cold water swimming and other outdoor activities, there is a risk element that I accept. I further confirm that I am medically fit to take part in these particular activities.
I also assume responsibility of keeping myself safe – such as but not limited to, being careful when walking on slippery surfaces or close to electric fences and barbed wire; as well staying away from cliff edges and when riding, adhering to the highway code. I declare I will not do anything to put any other person or property at risk.
For our day events and UK retreats we recommend you to take out an appropriate insurance.
Pretty Gritty acts solely as the event organizer and is not responsible for any transportation arrangements, travel logistics, delays, cancellations, or disruptions caused by external providers or unforeseen circumstances. It is compulsory for all guests to have travel insurance to cover any potential risks or losses associated with their journey to and from the event.
All baggage and personal items brought are done so at your own risk and knowing that Pretty Gritty does not have insurance for them. We will not be responsible for any loss, damage or accident to any personal property.
All participants are required to complete and submit the Participant Form in full prior to the event start date. This form includes essential information related to health, emergency contacts, and special dietary requirements and consent. Failure to submit the completed form by the specified deadline may result in the participant being unable to attend or take part in the event. No refunds or credits will be issued in such cases.
The Environment
Where possible, please try to car share for meetups, so we can avoid overcrowding in car parks and lower our emissions as a community. Remember to protect our planet, take home what you bring with you and leave no trace. And please familiarise yourself with the Countryside Code. The Countryside Code for visitors is your guide to visiting the countryside. You must follow the signs in the countryside that tell you where you can go and who can use the right of way. You can read more here: https://www.gov.uk/government/publications/the-countryside-code.
Payment Plans and Automatic Billing
Initially you will pay a deposit, with the remainder of the balance requested 8 weeks prior to the retreat. Should we not hear from you, you will forfeit your place as well as your deposit and the space will be readvertised. Please check your inbox 8 weeks prior to your retreat and makes sure you have not unsubscribed from our emails
Cancellations, Returns & Refunds
Events
If a participant is unable to attend an event due to illness, personal circumstances, or any other reason, Pretty Gritty will not be held liable for any associated costs or losses. It is the responsibility of each participant to obtain appropriate travel and cancellation insurance to cover such eventualities, including but not limited to event fees, travel expenses, and accommodation costs.
If the event is cancelled by us, full refunds will be given. You will also be given the option of moving your place to an alternative retreat of your choice with the balance/refund being settled by either us or you, depending on whether it's cheaper or more expensive.
If you can no longer attend please contact us at info@prettygritty.com
Cancellation or Alteration of Events
Pretty Gritty reserves the right in any circumstances to cancel any event due to force majeure, unavoidable and extraordinary circumstances, unusual or unforeseen events outside our control, such as, but not limited to, terrorism, natural disasters, epidemics, pandemics, political instability or other external factors. If we cancel or postpone your event for one of these reasons where you are not in breach of these booking conditions you can either move your payment to an event on an alternative date or we can provide you with a refund. We are not responsible for any non-refundable incidental expenses that you may have incurred as a result of your booking.
By booking an event with Pretty Gritty you agree to abide by the authority of our event leader/s. The decisions of the leader are final. If, in the opinion of the leader, your behaviour or physical condition present a risk to the safety, welfare and well-being of yourself or the group as a whole you may be asked to leave the trip without the right to any refund for unused services.
Anyone attending a trip must at all times comply with the laws and regulations applicable in the country visited. Should you commit any illegal act when on the trip, you may be asked to leave the trip without the right to any refund for unused services.
Due to factors outside of our control like bad weather conditions or in regard to other safety reasons, Pretty Gritty reserves the right to alter a planned trip agenda or cancel an activity. Changes may be necessary in a variety of areas – the accommodation used, the trip leaders, the itinerary. Such changes are rare but necessary at times and we will endeavour to stick as closely as possible to the original planned details
Transport to and from trips. Where our trips do not include transport, we are not responsible if 3rd party service providers alter or cancel their transport. This can include but is not limited to: flights to or from a destination, trains or buses to or from a trip. If the transport provider that you have chosen to a trip cancels or alters your transport, it is your responsibility to find an alternative, such as another flight to a destination, or taking a bus if the train isn’t operating etc.
Clothing and Equipment
For all activities, suitable clothing and equipment is required. This includes but isn’t limited to:
Footwear – sturdy hiking boots ideally waterproof both for water and some of our hikes include mud on rural tracks.
Clothing – warm layers in winter and something lighter for the summer. Waterproof layer in case of rain.
As a participant, it is your responsibility to be suitably dressed and equipped for whatever activity you have chosen to do with us. If you are deemed by the event leader to have inadequate clothing for the conditions then you will not be allowed to participate in the event. No refund or partial refund will be given in these circumstances
Photos
You consent to us using images of you or taken by you to put on The Pretty Gritty socials, Instagram page, Pretty Gritty Women Facebook, page and group for advertising and promotional purposes in any medium we choose. You grant us a perpetual, royalty-free, worldwide, irrevocable licence to use such images.
If you do not wish this to happen please advise us by writing to us or simply stay away from the photographer, or turn your face.
We may ask to reshare any photos you post in the private group, but your permission will be required and respected first.
Privacy Policy
We understand your concerns about data and how it is stored and used and are committed to complying with all data protection laws including GDPR. This privacy policy explains how we use your data, what we use it for and who we share it with.
Personal information may be used for any purpose associated with the operation of the event you have booked. The information may be disclosed to agents, service providers or other suppliers as necessary for that trip or as law requires to the emergency services. We will otherwise treat your details with confidentiality.
Applicable Law and Jurisdiction
This contract is governed by English Law and the jurisdiction of the English Courts and you submit to the exclusive jurisdiction of the Courts of England or Wales to settle any dispute.
Types of data that could be collected and processed:
Personal details: Your name or nickname that you have used to book an event.
Sensitive data: On every event we kindly request from you personal information that is more sensitive, such as:
– Full name, date of birth, address, mobile number, medical conditions, medication, allergies, dietary requirements, next of kin contacts – this is only requested and used with your consent – this also applies to anyone else on the same booking when such information is provided.
– Payment details: When you purchase a service from Pretty Gritty, your payment is made with the help of a third party agent serving as an intermediary in the process (Shopify). Some of your data such as your full name and email address will be processed to finalise your booking and may be further used solely for communication purposes relating to the event. Further details about bank payments from you and other details of products and services you have purchased from us are also processed at discretion for the purposes of booking and accounting.
We limit any sensitive personal data we collect to the minimum possible. Unless we have a specific lawful reason to use this information, we will ask for your consent to collect it.
Communication details: Any questions, advice, comments, feedback, complaints provided by you in the process of communication with our staff.
Retention periods:
We will only keep your personal data for as long as necessary to fulfil the purpose we collected it for, including for the purpose of satisfying any legal accounting or reporting requirements.
By law we have to keep basic information about booking and our customers for six years for legal claims and tax purposes.
Sharing personal data:
In order to provide you with our services, we may share your personal information with third parties such as accommodation providers, transport companies, activity providers. All third parties are required to equally respect your privacy and to treat your personal data in accordance with the law. However, we have not needed to do this on any of our previous retreats to date (17/09/25)